Terms of service

By requesting a workspace, signing in, or using the website, you agree to these terms. If you are using Merik for a company, you confirm you are allowed to accept these terms on its behalf. Questions: merik.msk@gmail.com.

1. The service

Merik provides a web application for workforce management — employee records, attendance, leave, payroll, task logs, clients and invoicing, assets — and for monitoring websites and APIs (“Digital Operations”). Features are described on the modules and features pages. We may add, change or retire features; where a change removes something a workspace relies on, we will tell admins in advance.

2. Workspaces and accounts

• A company workspace is created by the Merik team after a request is reviewed. We may decline a request.
• The admin of a workspace is responsible for who has access to it, for the employee logins they create, and for the accuracy of what they enter. Keep credentials confidential and tell us if you think an account has been compromised.
• Employees use the login their admin created. An employee's use of Merik is governed by their employer's policies as well as these terms.

3. Your data

• Data you or your employees put into a workspace belongs to your company. We store and process it to provide the service, as described in the privacy policy.
• You are responsible for having the right to put that data into Merik — including telling employees what is recorded (for example, location at check-in) and obtaining any consent your law requires.
• You can export the task log from the product and can ask us to delete your workspace.
• Merik computes pay from the rules and salary structures you configure. Reviewing payroll output before paying people, and filing statutory returns, remain your responsibility. Merik does not file PF, ESI or TDS returns.

4. Monitoring and the browser snippet

• Only register websites and APIs you own or are authorised to monitor.
• If you install merik.js on a site — yours or a client's — you are responsible for any notice the site's visitors are owed. The snippet is designed to collect error information and no personal data; see the security page for exactly what it never sends.
• Monitoring checks run at intervals from the outside and can miss failures between checks. Early warnings are estimates. Merik is a signal, not a guarantee that a site is up.

5. AI features

AI features are optional and off unless enabled for your workspace. They produce drafts for a person to review. You are responsible for anything you use or send after editing a draft.

6. Acceptable use

Don't use Merik to break the law, to store data you have no right to store, to attack or probe the service, to monitor systems you are not authorised to monitor, or to interfere with other companies' workspaces. Don't resell access without our agreement. We may suspend a workspace that breaks these rules; where practical we will contact the admin first.

7. Fees

The workspace, with every module and no limit on employees, is free. Guided setup is a paid service agreed separately in writing, with its scope and price stated before work starts. If we ever introduce paid plans, existing workspaces will be told in advance and nothing already recorded will be held behind a paywall.

8. Availability and support

We work to keep Merik available and will tell workspace admins about planned maintenance and significant incidents. The free service comes without an uptime commitment. Support is by email at merik.msk@gmail.com.

9. Intellectual property

Merik, its code, design and content are ours. Your data is yours. Feedback you give us may be used to improve the product without obligation to you.

10. Warranties and liability

Merik is provided “as is”. We do not promise it will be error-free or uninterrupted. To the extent the law allows, Merik is not liable for indirect or consequential loss, and our total liability to a company in any twelve-month period is limited to the fees that company paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

11. Ending the relationship

You can stop using Merik at any time and ask us to delete your workspace. We may close a workspace for breach of these terms, or if we discontinue the service, in which case we will give reasonable notice and a chance to export data.

12. Governing law and changes

These terms are governed by the laws of India. If we change them materially we will update the date at the top and tell workspace admins by email; continued use after that is acceptance of the new terms.

Effective 11 September 2026.